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Doporučeno namáčení ve vodě - Reviews
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Please note that every order at we shop is custom printed just for you, and will take 1-3 business days to print prior to shipping.For all products, we offer a return period of up to 30 days and our products are carefully checked before shipment to ensure customer satisfaction. We hope you enjoy your products for many years. To ensure this, be sure to keep the product on a regular basis (as described in the user manual). If for any reason your product has a problem, consult the user manual for guidance and access to our troubleshooting page before contacting us, as 9 out of 10 cases usually solve the problem. If the problem persists, call our customer support team who has the skills to handle all kinds of requests. Our team will try to solve any of your questions as soon as possible.
Here are a few things to consider while you wait for your order:- We ship in business days. Monday - Friday, excluding national holidays.
- Shipping starts from the date you received the “Your Order Has Shipped!” email.
- The estimate above does not include manufacturing time - we need 1-3 business days to make sure your custom order is everything you hoped it would be.
We are a global company - we work with production and shipping partners all over the world to get your things to your doorstep, wherever that may be. Although the vast majority of our customers will get their orders by the day listed above, actual timeframes may vary from region to region.
So when do you contact? The calculator above lets you know the best time to message us. When that day rolls around. Even if your order hasn’t arrived by the listed date, it’s probably still on its way (and worth the wait).- How much is shipping?
Once you’ve clicked through to Secure Checkout, you can enter your delivery address and choose a shipping method. Shipping costs are then calculated and tacked on to your subtotal at the bottom of the page.
- Can I track my order?
We rely on a global network of shipping partners (UPS, FedEx, DHL) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available. If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.
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Before calling, please prepare the following details:
Username / order number and postal code of deliveryOur office hours are:
Monday to Friday from 07:00 to 21:30
Saturday 8.00am - 8.30pm
Alternatively, you can send us an email with the details above
The members of our customer support team will contact you.